Streamline Your Mortgage Brokerage
With Fast, Accurate Loan Processing & Compliance Support
Broker360 is a Perth-based mortgage processing team that helps Australian brokers cut through the paperwork – fast. We handle loan lodgements, compliance checks, document verification, and lender follow-ups behind the scenes, so you stay client-facing and growth-focused.
Streamline Your Mortgage Brokerage
With Fast, Accurate Loan Processing & Compliance Support
In today’s competitive mortgage broking environment, every hour spent chasing documents or checking compliance is an hour you’re not spending with your clients.
At Broker360, we take the stress out of back-office loan processing - helping brokers and aggregators free up time, reduce operational costs, and deliver faster turnaround times for their customers.
Common challenges we help solve:
- Lengthy turnaround times and inconsistent processing quality
- High error rates from manual data entry or overworked staff
- Regulatory and compliance complexity under NCCP and ASIC requirements
- Fluctuating loan volumes and limited in-house capacity
- Lack of visibility or real-time progress tracking
Our team of experienced processors work as a seamless extension of your business - delivering reliable, compliant, and scalable loan processing support so you can focus on what matters most: growing your client relationships.
Our Services
We offer a comprehensive suite of services tailored to the Australian mortgage market. Whether you need full end-to-end support or overflow assistance, we adapt to your business model and systems.
Loan Intake & Pre-Assesment
We review new applications, ensure all required documentation is collected, and assess eligibility against lender policies before submission.
Document Collection & Verification
Our team liaises with clients and brokers to collect missing documents, verify IDs, income proofs, and other requirements to ensure files are submission-ready.
Credit and Income Analysis
We prepare accurate servicing calculations, assess liabilities, and highlight potential red flags - saving your credit assessors valuable time.
Underwriting Support & Conditions Clearance
We track conditional approvals, manage outstanding items, and coordinate with lenders to ensure conditions are satisfied efficiently
Closing Coordination & Post-Settlement Review
We monitor settlements, confirm disbursements, and manage post-settlement documentation to maintain compliance and complete audit trails.
Customised Support / Overflow Processing
Need temporary help during peak periods? We provide flexible, scalable support for overflow files or seasonal spikes — without long-term commitments.
How It Works: Our Seamless Process
Turnaround time: Standard files processed within 4–24 hours after full documentation is received.
Onboarding & Workflow Setup.
We map your existing processes, integrate our systems, and assign a dedicated account manager.
File Submission & Intake
You submit files via secure portal or API connection; we perform document checks and data capture.
Processing & Verification
Our team manages documentation, compliance checks, and communication with brokers or clients.
Conditions Management & Underwriting Liaison
We liaise with lenders to track and clear outstanding conditions quickly and accurately.
Closing & Post-Settlement Review
Once approved, we coordinate settlement documentation and perform a compliance audit.
Why Choose Broker360
Our difference lies in reliability, visibility, and a partnership mindset - not just outsourcing, but an extension of your team.
Active Clients
Successful Files Processed
Loan Amount
Dedicated Team
Tired of Drowning in Paperwork? Let’s Fix That
As a mortgage broker, your time is best spent closing deals and building client relationships – not getting buried in admin work. But we both know the reality: loan applications, compliance checks, endless follow-ups… it’s a lot.
That’s where we come in.
At Broker360, we take care of the time-consuming back-end tasks so you can focus on growing your brokerage. Whether you’re an independent broker or a mortgage firm, our expert team ensures fast, accurate, and hassle-free loan processing, admin support, and compliance assistance.
We communicate only with you – never with your clients – ensuring full control while providing seamless support.
We have an offer
Pricing & Engagement Models
Open to long-term contracts. No setup fees. Just predictable, performance-based pricing.
Pay-Per-Loan Model
Ideal for brokers with variable monthly volumes. Pay only for what you process - perfect for maintaining low overheads
Dedicated Resource
A dedicated processing specialist or team assigned exclusively to your business, operating as an extension of your staff.
Hybrid / SLA Model
Combine per-file flexibility with guaranteed turnaround times (SLAs) and dedicated support during high-volume periods.
Technology & Compliance Assurance
At Broker360, security and compliance are at the heart of everything we do.
- Integration with leading loan origination and CRM platforms
- Data hosted in secure, encrypted Australian-based servers
- Full compliance with NCCP Act, AML/CTF obligations, and Australian Privacy Act
- Staff trained in ASIC and lender-specific documentation standards
- Regular audits and SLA reporting for transparency
Your client data is safe, your workflow is compliant, and your reputation is protected.
What We Offer to Mortgage Brokers
1. Loan Application Processing
We process loan applications within 24 hours, ensuring accuracy and compliance before lodging them with lenders. Our team handles document verification, lender coordination, compliance checks, and real-time status tracking so you’re always updated.
We process your loan applications within 24 hours, ensuring they are lodged with the lender correctly the first time.
- Loan submission & document verification
- Coordination with lenders to fast-track approvals
- Compliance checks to ensure seamless processing
- Status tracking & real-time updates
2. Admin Support
Managing loan applications can be overwhelming. We assist with CRM management, data entry, document preparation, lodgment, and pipeline tracking of lodged loans to ensure nothing slips through the cracks. By keeping your workflow structured and efficient, we help you focus on securing more clients and closing more deals.
- CRM management & data entry (Salestrekker + more)
- Document preparation & lodgment
- Pipeline tracking
- Follow-up management with lenders
3. Compliance Assistance
Keeping up with Australian mortgage compliance requirements can be challenging, but we’ve got it covered. Our team ensures fraud detection, quality control, regulatory compliance checks, and secure document handling so your brokerage remains fully compliant with MFAA, AFCA, and ASIC regulations at all times.
Regulations are strict, and staying compliant is critical. We ensure every application meets the latest MFAA, AFCA & ASIC standards, so you don’t have to worry.
- Quality control before lender submission
- Up-to-date compliance with Australian mortgage laws
- Secure document handling & data protection
Why Work With Us?
24-Hour Processing Time
We lodge loan applications within 24 hours, so you never have to worry about delays. Faster processing means quicker approvals, letting you focus on securing more deals and growing your business.We ensure that all loan applications are lodged within 24 hours, so you never miss a deal or delay your client’s approval process.
Available When You Need Us
We’re open 9 AM–9 PM, Mon – Fri, ensuring we're available whenever you need support. Whether it’s last-minute submissions or urgent follow-ups, we’ve got you covered.
Dedicated Processors
You'll have a dedicated loan processor who understands your brokerage inside out, providing personalized service and keeping things efficient. Not happy? You can request a change anytime.
How It Works – A Smooth & Simple Process for Brokers
Let’s start with a conversation. Tell us your pain points, and we’ll identify exactly how we can help streamline your loan processing.
Every brokerage is different. We craft a custom solution that fits your workflow, ensuring you get the most efficient support possible.
No disruptions, no learning curve. We sync with your existing CRM (Salestrekker, Mercury, Podium, and more) and start managing your loan processing immediately.
As your business expands, we adapt. Need more processing power? We scale up. Looking for more compliance support? We’ve got you covered.
General FAQ
Quick and easy answers to help you see how Broker360 can make your business thrive with simplicity and trust.
Will outsourcing mean I lose control over my files?
How quickly can you onboard my brokerage?
What makes Broker360 different?
What support does my account manager provide?
Can I contact Broker360 after hours?
How secure is my data?
Want to Save Time and Close More Deals?
Let us handle the loan processing, so you can focus on growing your brokerage and closing more deals.
- Faster loan approvals
- Lower operational costs
- More time for sales & client relationships
Let’s Talk! Give us a call today at 08 6285 8120 or schedule a free consultation here: